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A Symbolic Convergence Perspective for Examining Employee Knowledge Sharing Behaviors in Company-Hosted Virtual Communities

机译:用于检查公司托管虚拟社区的员工知识共享行为的符号融合透视

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This article investigates individual knowledge sharing behaviors (KSBs) in company-hosted virtual communities of practice (CVCs), where KSBs are guided mainly by the sense of virtual community (SVC) and the shared meanings that are formed via the recurring communicative patterns and emotional responses in the interpersonal communication processes. The symbolic convergence theory (SCT) addresses the significance of the shared meanings of a social group in facilitating the harmony among and the favorable behaviors of the members of the group. By adopting SCT, the authors examine the effects of SVC and shared-meaning-related factors on KSBs in CVCs. Data collected from 159 CVC participants were analyzed to examine the research model. The authors found that shared language and shared emotional connection significantly influence KSBs both directly and indirectly via SVC. The research findings highlight the importance of achieving shared meaning among individuals in CVCs to encourage interpersonal knowledge sharing via effective communication processes.
机译:本文调查了公司托管虚拟社区的个人知识共享行为(KSB),其中KSB主要由虚拟社区(SVC)和通过经常性交际模式和情绪形成的共享含义指导在人际通信过程中的回应。符号融合理论(SCT)解决了社会团体共同含义的重要性,以促进集团成员的和谐和良好行为的促进和谐。通过采用SCT,作者审查了SVC和共享意义相关因素对CVC中的KSBS的影响。从159个CVC参与者收集的数据进行了分析,以检查研究模型。作者发现,共享语言和共享情绪联系可通过SVC直接和间接地影响KSBS。研究结果突出了CVC中个人在CVC中实现共享意义的重要性,以鼓励通过有效的沟通过程鼓励人际关系知识共享。

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