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An Empirical Investigation of the Consequences of Technostress: Evidence from China

机译：技术压力后果的实证研究：来自中国的证据

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摘要

With the growing adoption of information technology in organizations, technostress has become a problem that can no longer be ignored. Despite the fact that this form of stress emanates from excessive dependence on technologies, prior studies investigated its consequences mostly from job-centric points of view. The current study argues that technostress consequences are multi-faceted and lead to not only job-centric but also IT-centric detriments. It proposes a model that theoretically ties together the immediate reactions and extensive consequences of technostress for users. Using a survey of 221 Chinese knowledge workers, it was found that the negative influences of technostress expand far beyond what have been identified in prior research. Putting in a broader perspective, it can be detrimental to both the employee's job satisfaction and global attitude towards using information and communications technologies. Theoretical and pragmatic implications are also discussed.
机译：随着组织中信息技术的日益普及，技术压力已成为一个不可忽视的问题。尽管事实上这种压力源于对技术的过度依赖，但先前的研究主要从以工作为中心的角度研究了其后果。当前的研究认为，技术压力的后果是多方面的，不仅导致以工作为中心，而且还会导致以IT为中心。它提出了一个理论上将技术压力对用户的直接反应和广泛后果联系在一起的模型。通过对221名中国知识工作者的调查，发现技术压力的负面影响远远超出了先前研究中已经确定的范围。从更广阔的角度来看，这可能既不利于员工的工作满意度，也不利于全球对于使用信息和通信技术的态度。还讨论了理论和实用意义。

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