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Antecedents to Job Success in Business Process Management: A Comparison of Two Models

机译：业务流程管理中成功工作的先决条件：两种模型的比较

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摘要

Business Process Management (BPM) maximizesfirmpetformance by transforming isolated functionalactivities into streamlined, cross-functional processes. Being a relatively new discipline, disagreement exists regarding the position structure and qualifications required for success. However, certain individual differences have been associated with job performance, both in general and for specific occupations. Because BPM initiatives can be expensive and risky, understanding these individual differences may help practitioners improve their chances for BPM job success. Two models of job performance have dominated organizational research; one argues that personality traits are the chief determinants, while the other argues that intelligence and experience are most important. This paper uses logistic regression to examine the efficacy of each model in predicting job performance among BPM professionals. Results indicate that intelligence, conscientiousness, and openness to experience are the most important differentiators of BPM job performance.
机译：业务流程管理（BPM）通过将孤立的功能活动转换为精简的跨功能流程来最大程度地提高企业绩效。作为一门相对较新的学科，对于成功所需的职位结构和资格存在分歧。但是，无论是一般职业还是特定职业，某些个体差异都与工作表现相关。由于BPM计划可能既昂贵又冒险，因此了解这些个体差异可能有助于从业人员提高BPM工作成功的机会。两种工作绩效模型主导了组织研究。一个人认为人格特质是主要的决定因素，而另一人则认为智力和经验是最重要的。本文使用逻辑回归来检验每种模型在BPM专业人士中预测工作绩效的功效。结果表明，聪明，认真和开放的经验是BPM工作绩效的最重要差异。

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