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首页> 外文期刊>Information Resources Management Journal >Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth?
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Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth?

机译：ERP系统实施带来的运营效率提高：真理还是神话？

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摘要

ERP systems are expected to provide many benefits, including improved business efficiency. However, they are also blamed for several business problems and failures. Past studies have analyzed investments in ERP systems based on net income, return on investment, new present value or change in market value of a firm. We argue that an analysis of more direct measures — intangible or tangible—would enhance confidence in the efficacy of ERP systems. We investigate the impact of ERP systems implementation on operational efficiency of medium sizedfirms in the pharmaceutical and chemicals industry. Our analysis of the data indicates that for a majority of the firms improvement of operational performance expected due to ERP systems did not materialize.
机译：预期ERP系统将提供许多好处，包括提高业务效率。但是，他们也因一些业务问题和失败而受到指责。过去的研究基于企业的净收入，投资回报率，新现值或市场价值变化来分析对ERP系统的投资。我们认为，对更直接措施（无形或有形）的分析将增强人们对ERP系统效力的信心。我们调查了ERP系统实施对制药和化工行业中型企业运营效率的影响。我们对数据的分析表明，对于大多数公司来说，由于ERP系统而导致的预期运营绩效的改善并未实现。

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