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Privacy and smart speakers: A multi-dimensional approach

机译：隐私和智能扬声器：多维方法

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摘要

Over the last few years, smart speakers such as Amazon Echo and Google Home have become increasingly present within British households. Yet, privacy remains a prominent concern in the public discourse about smart speakers, as well as in the nascent academic literature. We argue that privacy in the context of smart speakers is more complex than in other settings due to smart speakers' specific technological affordances and also the axial relationships between users, the device, device manufacturers, application developers, and other third parties such as moderation contractors and data brokers. With survey data from Amazon Echo and Google Home users in the UK, we explore users' privacy concerns and privacy protection behaviors related to smart speakers. We rely on a contextual understanding of privacy, assessing the prevalence of seven distinct privacy concern types as well as three privacy protection behaviors. The results indicate that concerns about third parties, such as contractors listening to smart speaker recordings, are most pronounced. Privacy protection behaviors are uncommon but partly affected by privacy concerns and motives such as social presence and utilitarian benefits. Taken together, our research paints a picture of privacy pragmatism or privacy cynicism among smart speaker users.
机译：在过去的几年里，亚马逊回声和谷歌房屋等智能发言者越来越多地存在于英国家庭中。然而，隐私仍然是关于智能发言人的公众话语的突出关注，以及在新生的学术文献中。我们认为，由于智能扬声器的特定技术可承受以及用户，设备，设备制造商，应用程序开发人员和适度承包商等其他第三方之间的智能扬声器的背景下的隐私比其他设置更复杂和数据经纪人。通过来自英国的亚马逊echo和谷歌家庭用户的调查数据，我们探讨了与智能扬声器相关的用户隐私问题和隐私保护行为。我们依靠隐私的语境理解，评估七种不同隐私问题以及三种隐私保护行为的普遍存在。结果表明，关于第三方的担忧，如承包商倾听智能扬声器录音，最明显。隐私保护行为罕见，但部分受到社会存在和功利福利等隐私问题和动机的影响。我们的研究占据了一张智能扬声器用户之间的隐私务实或隐私声毒的照片。

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