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The relationships among supply chain partnerships, customer orientation, and operational performance: the effect of flexibility

机译：供应链伙伴关系，客户导向和运营绩效之间的关系：灵活性的影响

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摘要

The research goal of this study was to investigate how supply chain partnerships and customer orientation affect the operational performance of food service companies by moderating flexibility. In total, 725 invitation messages were mailed to members of Ihergo, Groupon, 17P, of which, 166 were returned (a return rate of 22.9 %). Structured equation modeling with PLS analysis allows empirical assessment of the measurement model used in this study. Companies will redefine their business models by connecting suppliers' and customers' view, and by integrating customers' opinions and queries for the planning and development of new products. Linkage efficiency suppliers will reduce inventory and decrease perishable for food service companies based on the driving force to buy in the virtual environment. Product innovation and reduction of the time to market by supplier integration and customer integration are important to food service companies, and flexibility plays an important role in food service companies.
机译：这项研究的研究目标是通过降低灵活性来调查供应链伙伴关系和客户导向如何影响食品服务公司的运营绩效。总共有725条邀请邮件发送给了17P Groupon Ihergo的成员，其中有166条被退回（返回率为22.9％）。具有PLS分析的结构方程模型可以对本研究中使用的测量模型进行经验评估。公司将通过联系供应商和客户的观点，并整合客户的意见和查询以计划和开发新产品，重新定义其业务模型。链接效率供应商将基于在虚拟环境中购买的驱动力，减少食品服务公司的库存并减少其易腐烂。产品创新和通过供应商集成和客户集成来缩短上市时间对食品服务公司来说很重要，灵活性在食品服务公司中起着重要的作用。

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