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Turning Liabilities of Global Operations into Assets: IT-Enabled Social Integration Capacity and Exploratory Innovation

机译:将全球业务的负债转变为资产:它支持的社会融合能力和探索性创新

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摘要

Although the ability to produce exploratory innovations is important for firm performance, firms face difficulties in producing exploratory innovations because knowledge is often distributed across cultures and geographies. In this study, we examine whether information technology (IT) helps firms to overcome the liabilities of global operations particularly when it comes to creation of exploratory innovations. We argue that information technologies that promote social integration facilitate more novel knowledge recombinations that help to overcome the difficulties arising from global operations. We draw on the knowledge-based view of the firm and hypothesize that IT-enabled social integration capacity influences exploratory innovation by enabling firms to leverage global cultural diversity and global geographical dispersion. Our empirical analyses using archival panel data from 120 public U.S. manufacturing firms from 2003 to 2014 support these hypotheses. A key implication of our results is that IT helps firms to achieve greater exploratory innovation by turning the potential liabilities of cultural diversity and geographical dispersion associated with global operations into assets.
机译:虽然产生探索性创新的能力对于公司性能很重要,但公司在生产探索性创新方面面临困难,因为知识往往分布在文化和地理区域。在这项研究中,我们检查信息技术(IT)是否有助于公司克服全球业务的责任,特别是在创造探索性创新时。我们认为,促进社会融合的信息技术有助于克服全球运营所产生的困难。我们借鉴了公司的知识视图,并假设它支持的社会一体化能力影响探索性创新,使公司能够利用全球文化多样性和全球地理分散。我们从2003年到2014年的120个公共美国制造公司的档案面板数据使用档案面板数据支持这些假设。我们的结果的关键含义是,它通过转动与全球运营相关的文化多样性和地理分散的潜在负债来实现更大的探索性创新。

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