It was a small but lively group that gathered in mid-October in Prague, Czech Republic, for the European Association of Information Services' (EUSIDIC) annual conference. With "Building Customer Loyalty: The Branding Imperative" as its theme, the event provided a solid 21/2 days of talks and discussion. Long breaks, lunches, and the con- changing opinions. Three sponsors―the Main Library of the Academy of Sciences of the Czech Republic, Ovid Technologies, and Thomson ISI―contributed to the success of the meeting.
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