We're all familiar with the conventional relationship between the business department and IT: The business department needs a new application or they need to change an existing application. They approach IT and ask how long it will take and how much it will cost. If within budget, IT gathers what it calls requirements and, after approval of the requirements, begins coding. Then comes the testing, changes, finger-pointing, backroom dealing, and more finger-pointing. In technical terms, IT has responsibility for both the validation of the application (Did we build the right system?) and the verification requirements (Did we build it properly?).
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