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首页> 外文期刊>Intelligent automation and soft computing >Developing a Holistic Model for Assessing the ICT Impact on Organizations: A Managerial Perspective
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Developing a Holistic Model for Assessing the ICT Impact on Organizations: A Managerial Perspective

机译：开发一种整体模型来评估ICT对组织的影响：管理视角

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摘要

Organizations are currently more dependent on Information and Communication Technology (ICT) resources. The main purpose of this research is to help the organization in order to maintain the quality of their ICT project based on evaluation criteria presented in this research. This paper followed several steps to support the methodology section. Firstly, an experimental investigation conducted to explore the values assessment criterion, an organization may realize from ICT project such as information systems, enterprise systems and IT infrastructure. Secondly, the investigation is further based on empirical data collected and analyzed from the respondents of six case studies using questionnaire based on the findings of literature review. Finally this paper propose the development of a holistic model for assessing business values of ICT from the managerial point of view based on measured factors. The study has contributed in this field practically and theoretically, as the literature has not shown a holistic approach of used eight distinct dimensions for assessing ICT impact over business values. It has combined the previous researches in a manner to extend the dimensions of measuring ICT business values. The model has shown its significance for managers and ICT decision makers to align between business strategies and ICT strategies. The findings suggest that ICT positively support business processes and several other business values dimensions. The proposed holistic model and identified factors can be useful for managers to measure the impact of emerging ICT on business and organizational values.
机译：当前，组织更依赖于信息和通信技术（ICT）资源。本研究的主要目的是帮助组织根据本研究提出的评估标准来维持其ICT项目的质量。本文采取了一些步骤来支持方法部分。首先，为了探索价值评估标准而进行的实验研究，组织可以从ICT项目中了解信息系统，企业系统和IT基础架构。其次，该调查进一步基于从六个案例研究的受访者那里收集的经验数据，并根据文献综述的结果使用问卷调查表进行了分析。最后，本文提出了一种从管理角度基于可测量因素来评估ICT业务价值的整体模型的开发。这项研究在实践上和理论上都为该领域做出了贡献，因为文献尚未显示出使用八个不同维度来评估ICT对商业价值影响的整体方法。它结合了以前的研究，以扩展衡量ICT业务价值的维度。该模型已显示出其对管理人员和ICT决策者在业务战略和ICT战略之间保持一致的重要性。调查结果表明，ICT积极支持业务流程和其他几个业务价值维度。拟议的整体模型和确定的因素对于管理人员衡量新兴的ICT对企业和组织价值的影响很有用。

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