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首页> 外文期刊>International journal of agile systems and management >Effect of enterprise social media and psychological safety on employee's agility: mediating role of communication quality
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Effect of enterprise social media and psychological safety on employee's agility: mediating role of communication quality

机译：企业社交媒体和心理安全对员工敏捷性的影响：沟通质量的中介作用

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Enterprise social media (ESM) is an open and public platform that facilitates employee discussions on work-related issues. However, researchers and practitioners are vague about the advantages of ESM usage in the workplace to handle the work related uncertainties. This study investigated whether and how ESM usage, psychological safety can be positively associated with employee's agility. Employee's agility is the ability of the employee to react and adopt environmental changes more promptly and appropriately. Based on information processing theory, this study examines employee agility by considering the mediating effect of communication quality. Data was collected from 167 employees who adopted ESM in the workplace, the existing study supports our proposed hypotheses and mediating effect. The findings confirm the significant role of ESM usage and psychological safety in improving employee agility through communication quality. This research study contributes to the existing ESM literature by investigating communication quality and its role in developing employee's agility in the context of ESM and suggesting managerial implications of ESM usage in improving the employee's agility.
机译：企业社交媒体（ESM）是一个开放的公共平台，可促进员工就与工作有关的问题进行讨论。但是，研究人员和从业人员对于在工作场所使用ESM来处理与工作有关的不确定性的优点尚不清楚。这项研究调查了是否以及如何将ESM的使用，心理安全性与员工的敏捷性正相关。员工的敏捷性是员工更迅速，更适当地做出反应并采取环境变化的能力。基于信息处理理论，本研究通过考虑沟通质量的中介效应来检验员工的敏捷性。数据收集自在工作场所采用ESM的167名员工，现有研究支持我们提出的假设和中介作用。研究结果证实了使用ESM和心理安全在通过沟通质量提高员工敏捷性方面的重要作用。这项研究通过调查沟通质量及其在ESM环境下发展员工敏捷性中的作用，并提出使用ESM改善员工敏捷性的管理意义，为现有的ESM文献做出了贡献。

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