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Knowledge management support in the engineering change process in small and medium-sized companies

机译:中小型公司在工程变更过程中的知识管理支持

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摘要

Knowledge management (KM) in the engineering change (EC) management process is crucial for any manufacturing enterprise. Systematically gathered, analysed, and interpreted professional experiences can prevent technical problems, unnecessary costs, and unnecessary ECs. Successful implementation of KM requires a holistic and transdisciplinary approach. The main contribution of the paper is the five-step KM model that is integrated into the EC process. Failure modes and effects analysis (FMEA) and design history files are the documents used to manage the knowledge related to a specific product. A product's design history file should contain explanations of decisions. Supporting activities for applying KM should include a campaign to raise awareness, and special attention should be put on the transfer of tacit knowledge that can be stimulated by mixed teams of senior and up and coming engineers. The content of the acquired knowledge should be checked periodically, and the analysis should be followed by corrective measures.
机译:工程变更(EC)管理过程中的知识管理(KM)对任何制造企业都至关重要。系统地收集,分析和解释专业经验可以防止技术问题,不必要的成本和不必要的EC。知识管理的成功实施需要整体和跨学科的方法。本文的主要贡献是五步KM模型,该模型已集成到EC过程中。失效模式和影响分析(FMEA)和设计历史记录文件是用于管理与特定产品有关的知识的文档。产品的设计历史文件应包含决策说明。支持知识管理的支持活动应包括提高认识的运动,并应特别注意隐性知识的转移,这些隐性知识可以由高级和新进工程师组成的混合团队来激发。应当定期检查所获得知识的内容,并在分析之后采取纠正措施。

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