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An extended multi-attribute group decision approach for selection of outsourcing services activities for information technology under risks

机译:扩展的多属性群决策方法,用于选择风险中的信息技术外包服务活动

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摘要

In recent years, selection of outsourcing services activities for information technology (IT) which are defined under some outsourcing projects is a challenge for companies under competitive and uncertain environments. To address the issue, assessment techniques via group decision-making could be provided to appropriately appraise the candidates regarding the incomplete information and existing complexity. This study proposes a new integrated group assessment approach based on interval-valued hesitant fuzzy (IVHF) environment to select the best outsourcing projects regarding risks and incomplete information. The proposed approach is established via some procedures to determine experts' weights, criteria weights and candidates' rankings. The interval-valued hesitant fuzzy-collective wisdom weighting (IVHF-CWW) method is presented to compute the weight of each expert/decision maker (DM). Moreover, the interval-valued hesitant fuzzy-preference weighting (IVHF-PW) technique is presented to determine weights of evaluation criteria. Furthermore, the IVHF-utility index approach is elaborated to rank the candidate outsourcing projects. Finally, a practical study is provided to check the feasibility and validity of the proposed interval-valued hesitant fuzzy-integrated group decision-making (IVHF-IGDM) approach.
机译:近年来,在某些竞争性和不确定性环境下,选择某些外包项目中定义的信息技术外包服务活动对企业来说是一个挑战。为了解决这个问题,可以通过小组决策提供评估技术,以对候选人的不完整信息和现有复杂性进行适当的评估。这项研究提出了一种基于区间值犹豫模糊(IVHF)环境的新的综合团队评估方法,以选择关于风险和信息不完整的最佳外包项目。建议的方法是通过一些程序确定专家权重,标准权重和候选人排名的。提出了区间值犹豫模糊集体智慧加权(IVHF-CWW)方法来计算每个专家/决策者(DM)的权重。此外,提出了区间值犹豫模糊偏好加权(IVHF-PW)技术来确定评估标准的权重。此外,详细阐述了IVHF效用指数方法来对候选外包项目进行排名。最后,提供了一项实践研究,以检验所提出的区间值犹豫模糊集成群决策(IVHF-IGDM)方法的可行性和有效性。

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