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首页> 外文期刊>International journal of business information systems >Managing risk in information technology outsourcing: an approach for analysing and prioritising using fuzzy analytical network process
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Managing risk in information technology outsourcing: an approach for analysing and prioritising using fuzzy analytical network process

机译：信息技术外包中的风险管理：一种使用模糊分析网络过程进行分析和确定优先级的方法

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摘要

For achieving potential benefits such as cost reduction, improved quality of services and access to technological expertise, information technology outsourcing (ITO) is a favourable option for many organisations. But ITO processing activities is a complex issue that entails considerable risks that it sometimes leads to undesirable consequence. The main purpose of this study was that identify the risk factors related to ITO projects by considering literature review of key articles published in the time period of 1998 to 2011 and then propose a structure for evaluating and prioritising of them. Risk factors are studied domestically from the perspective of client. Because of network structure of the proposed method and multi-dimensional nature of risk, fuzzy analytical network process (F-ANP) for prioritising of risk factors based on experts' judgments have been used. According to experts' opinions in Iranian organisations, risk factor "supplier's lack of expertise with an IT operation" has been identified as the best risk factor. Also, risk factor 'Relatedness' has the lowest priority.
机译：为了获得诸如降低成本，提高服务质量和获取技术专长等潜在利益，信息技术外包（ITO）是许多组织的理想选择。但是ITO加工活动是一个复杂的问题，存在相当大的风险，有时会导致不良后果。这项研究的主要目的是通过考虑对1998年至2011年期间发表的关键文章进行文献综述来确定与ITO项目相关的风险因素，然后提出一个评估和确定它们的优先级的结构。从客户的角度国内研究风险因素。由于所提出方法的网络结构和风险的多维性质，已使用基于专家判断对风险因素进行优先排序的模糊分析网络过程（F-ANP）。根据伊朗组织的专家意见，风险因素“供应商缺乏IT运营专业知识”已被确定为最佳风险因素。同样，风险因素“相关性”的优先级最低。

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