Quality of working life in the banking sector: an experimental analysis conducted in Brazil

Mara Regina dos Santos Barcelos; Andre Luis Policani Freitas

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Quality of working life in the banking sector: an experimental analysis conducted in Brazil

机译：银行部门的工作生活质量：在巴西进行的实验分析

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The present study presents an experimental analysis of the quality of working life (QWL) in the banking sector, which was implemented in a municipality of the state of Rio de Janeiro, Brazil. A hybrid QWL evaluation model was used based on existing models and studies in the literature, incorporating current characteristics of the banking industry. The data analysis indicated that the model was valid and reliable. Cronbach's α was used to measure the model reliability; quartile analysis was used to determine the most critical issues; and the distribution frequency was used to describe the respondents' profiles.

机译：本研究提出了对银行业工作生活质量（QWL）的实验分析，该分析是在巴西里约热内卢州的一个城市实施的。基于文献中现有的模型和研究，使用了混合的QWL评估模型，并结合了银行业的当前特征。数据分析表明该模型有效可靠。使用Cronbach的α来衡量模型的可靠性；四分位数分析用于确定最关键的问题；分布频率用来描述受访者的个人资料。

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来源
《International Journal of Business Innovation Research》 |2014年第4期|353-372|共20页
作者
Mara Regina dos Santos Barcelos; Andre Luis Policani Freitas;
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作者单位

State University of North Fluminense, Production Engineering Laboratory, Av. Alberto Lamego, 2000, Parque California, Campos dos Goytacazes/RJ, Brazil;

State University of North Fluminense, Production Engineering Laboratory, Av. Alberto Lamego, 2000, Parque California, Campos dos Goytacazes/RJ, Brazil;

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原文格式 PDF
正文语种 eng
中图分类
关键词
quality of working life; QWL; banking sector; reliability; Brazil;

机译：工作生活质量;QWL;银行部门;可靠性;巴西;

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Quality of working life in the banking sector: an experimental analysis conducted in Brazil

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