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Using soft constraints to guide users in flexible business process management systems

机译:使用软约束在灵活的业务流程管理系统中指导用户

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摘要

Current Business Process Management Systems (BPMS) allow designers to specify processes in highly expressive languages supporting numerous control flow constructs, exceptions, complex predicates, etc., but process specifications are expressed in terms of hard constraints, and this leads to an unfortunate trade-off: information about preferred practices must either be abandoned or promoted to hard constraints. If abandoned, the BPMS cannot guide its users; if promoted to hard constraints, it becomes a hindrance when unanticipated deviations occur. Soft constraints can make this trade-off less painful. Soft constraints specify what rules can be violated and by how much. With soft constraints, the BPMS knows what deviations it can permit, and it can guide the user through the process. The BPMS should allow designers to easily specify soft goals and allow its users to immediately see the seriousness of their violations at runtime. We believe, this provides a combination of guidance and flexibility not otherwise attainable.
机译:当前的业务流程管理系统(BPMS)允许设计人员以高度表达的语言指定流程,以支持众多控制流构造,异常,复杂谓词等,但是流程规范是用严格的约束来表达的,这导致了不幸的交易- off:必须放弃有关首选做法的信息,或者将其提升为严格的约束条件。如果被放弃,BPMS将无法指导其用户。如果被提升为严格的约束,当发生意料之外的偏差时,它将成为一个障碍。柔和的约束可以使这种折衷的痛苦减轻。软约束指定可以违反哪些规则以及违反多少规则。在软约束下,BPMS知道它可以允许哪些偏差,并且可以指导用户完成该过程。 BPMS应该使设计人员可以轻松地指定软目标,并允许其用户在运行时立即查看其违规的严重性。我们认为,这提供了指导和灵活性的结合,而这是其他方法无法实现的。

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