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首页> 外文期刊>International Journal of Business Process Integration and Management >Business process flexibility through the exploration of stimuli
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Business process flexibility through the exploration of stimuli

机译：通过探索刺激来提高业务流程的灵活性

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摘要

For organisations to survive and flourish in a changing environment, their business processes need to be flexible. Ashby's law of requisite variety applied to business processes postulates that a robust process needs to exhibit as much as variety in its responses as there are stimuli in its environment. An essential aspect of the design of a business process is to know to what stimuli it needs to respond to. In this paper, stimuli to the requirements of Business Process Flexibility (BPF) are examined. A classification framework is proposed to characterise the environmental stimuli. Using this framework, business process designers can visualise variations of the stimuli affecting the process. They can then consider if the Business Process Support (BPS) system would adequately manage the variations in the stimuli. The use of the framework is illustrated with the example of a university train ticket purchasing process.
机译：为了使组织能够在不断变化的环境中生存和发展，其业务流程需要灵活。阿什比适用于业务流程的必要多样性定律假设，一个健壮的流程需要表现出与环境刺激一样多的变化。业务流程设计的一个基本方面是要知道它需要响应什么刺激。本文研究了对业务流程灵活性（BPF）要求的刺激。提出了分类框架来表征环境刺激。使用此框架，业务流程设计人员可以可视化影响流程的激励变量。然后，他们可以考虑业务流程支持（BPS）系统是否足以管理刺激中的变化。以大学火车票购买过程为例说明了该框架的使用。

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