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Critical Factors For Successful Public Hearing In Infrastructure Development Projects:a Case Study Of The On Nuch Waste Disposal Plant Project

机译:基础设施开发项目中成功举行公开听证会的关键因素:以“废物处理厂”项目为例

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摘要

Development projects are attracting larger investment capital as the pace of globalization increases.To facilitate project success,a public participation approach is increasingly employed to avoid project delays due to public objections.This paper proposes a framework for assessing the performance of public hearings conducted in infrastructure development projects in Thailand.A case study approach was adopted because it facilitates a deep understanding of the subject and also allows the use of multiple sources of evidence.The hearing participants were asked to evaluate and indicate their level of satisfaction with the public hearing process and its outcome.Analysis of study results revealed Critical Factors (CFs) for conducting successful public hearing in its three major stages:preparation (before hearing);execution (during hearing);and continuation (after hearing).The factors include public hearing procedures,stakeholder consultation,public education,procedural control,participants' role and competence,presentation technique,participation time,result publicity,contribution of benefits,and follow-up process.With higher concerns about the values of project stakeholders,this research constitutes a significant step towards the understanding and implementation of public hearings to improve future public participation practices in construction projects.
机译:随着全球化步伐的加快,发展项目正在吸引更大的投资资本。为了促进项目的成功,越来越多地采用公众参与的方法来避免由于公众反对而导致的项目延误。本文提出了一个评估基础设施公开听证会绩效的框架。在泰国的发展项目中,采用了案例研究方法,因为它有助于加深对主题的理解,并允许使用多种证据来源。听证参加者被要求评估并表明他们对公共听证程序的满意度和对研究结果的分析显示,成功进行公开听证的关键因素(CF)分为三个主要阶段:准备(听证前),执行(听证期间)和继续(听证后)。这些因素包括公开听证程序,利益相关者咨询,公共教育,过程控制,参与者角色和能力,表达技巧,参与时间,结果宣传,利益贡献和后续过程。随着对项目利益相关者价值的更高关注,这项研究为理解和实施公众听证会迈出了重要一步,以改善未来公众参与建设项目的做法。

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