Improving the turnover intention of tourist hotel employees Transformational leadership, leader-member exchange, and psychological contract breach

Chen Tso-Jen; Wu Chi-Min

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Improving the turnover intention of tourist hotel employees Transformational leadership, leader-member exchange, and psychological contract breach

机译：改善旅游饭店员工的离职意图变革型领导，领导与成员之间的交流以及心理契约的违反

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摘要

Purpose - This study aims to explore the high turnover intention issue in Taiwan's tourist hotel industry. Due to a lack of empirical research regarding front-line employees' psychological contract breach perceptions in tourism literature, this study develops an integrated model to examine the causal relationship among transformational leadership behaviors, leader-member exchange (LMX), psychological contract breach and turnover intentions.

机译：目的-本研究旨在探讨台湾旅游饭店业的高营业额意向问题。由于在旅游文献中缺乏关于一线员工的心理契约违背观念的实证研究，本研究建立了一个综合模型来研究变革型领导行为，领导者交换（LMX），心理契约违约与离职之间的因果关系意图。

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来源
《International Journal of Contemporary Hospitality Management》 |2017年第7期|1914-1936|共23页
作者
Chen Tso-Jen; Wu Chi-Min;
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作者单位

Tainan Univ Technol, Dept Business Adm, Tainan, Taiwan;

Chia Nan Univ Pharm & Sci, Dept Recreat & Hlth Care Management, Tainan, Taiwan;

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正文语种 eng
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关键词
Turnover intention; Psychological contract breach; Transformational leadership behaviors; Hotel front-line employees; Leader-member exchange (LMX);

机译：离职意向;心理契约违约;变革型领导行为;酒店一线员工;领导人员交流（LMX）;

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1. Does leader-member exchange buffer or intensify detrimental reactions to psychological contract breach? The role of employees' career orientation [J] . Doden Wiebke, Grote Gudela, Rigotti Thomas Journal of vocational behavior . 2018,第JUNa期

机译：领导成员之间的交流是否会缓冲或加剧对心理契约违约的不利反应？员工职业导向的作用
2. Investigating the Moderating Effects of Leader-Member Exchange in the Psychological Contract Breach-Employee Performance Relationship: A Test of Two Competing Perspectives [J] . Simon Lloyd D. Restubog, Prashant Bordia, Robert L. Tang, British Journal of Management . 2010,第2期

机译：研究领导者-成员交流在心理契约违约-员工绩效关系中的调节作用：两个竞争观点的检验
3. Effects of Perceived Psychological Contract Breach on Turnover Intention: Intermediary Role of Loneliness Perception of Employees [J] . Ebru Aykan Procedia - Social and Behavioral Sciences . 2014,第2期

机译：心理契约违背感对离职意图的影响：员工孤独感的中介作用
4. A Study on the Impact of Psychological Contract on Turnover Intention: A Case Study of Employees in High Star Hotels [C] . Chao Chia-Wei International Conference on Modern Management, Education Technology, and Social Science . 2019

机译：心理合同对营业额的影响 - 以普通酒店员工为例
5. Fulfillment of the Employee Psychological Contract in a Healthcare System: Does It Drive Employee Engagement and Reduce Turnover Intention? [D] . Bonilla, Jennifer C. 2018

机译：在医疗保健系统中履行员工心理契约：这是否会推动员工敬业度并减少离职意图？
6. Exploring the Influence of Ethical Leadership on Voice Behavior: How Leader-Member Exchange Psychological Safety and Psychological Empowerment Influence Employees’ Willingness to Speak Out [O] . Yixin Hu, Liping Zhu, Mengmeng Zhou, -1

机译：探索道德领导对语音行为的影响：领导与成员之间的交流心理安全和心理赋权如何影响员工表达意见的意愿
7. Effects of Perceived Psychological Contract Breach on Turnover Intention: Intermediary Role of Loneliness Perception of Employees [O] . Aykan Ebru 2014

机译：心理契约违背感对离职意图的影响：员工孤独感的中介作用

Improving the turnover intention of tourist hotel employees Transformational leadership, leader-member exchange, and psychological contract breach

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