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LEVERAGING INFORMATION FOR HIGH LEVEL-OF-ION ORGANIZATIONAL PROCESSES

机译:充分利用高层次组织流程中的信息

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摘要

Nowadays, Big Data techniques have made possible to obtain interesting low-level information from large amounts of data. However, the information is often difficult to be enriched enough to aid in high-level organizational processes. The objective of this work is to define a model to allow the use of available information for the design and implementation of high level-of-abstraction processes that take place in the organizations. Particularly, this paper is focused on the strategic planning (SP) process, one of the most complex and abstract processes in any company. So far, there are very few successful attempts to automate this process, which is usually based on manual tasks. At the most, the results from the automatic data analysis are generated and used as reports and are not integrated in the process. A further step is proposed, posing a SP model based on a multi-agent system with a blackboard, which is used as a means of communication and storage of the generated information. The information is described using ontology to formalize both the SP process and the information used in each step. The combination of these elements enables the participation, interaction and sharing of information and knowledge of the participants in the process. The accumulated knowledge allows the use of previous experience to automate the process and improve the decision making. In short, the proposed model is a formal, comprehensive, agile and flexible solution to perform the process of SP in organizations today leveraging of the enormous amount of available data and the gathered experience.
机译:如今,大数据技术已使从大量数据中获得有趣的低级信息成为可能。但是,通常难以充分丰富信息以辅助高层组织过程。这项工作的目的是定义一个模型,以允许将可用信息用于组织中发生的高级抽象过程的设计和实施。特别是,本文着重于战略计划(SP)流程,这是任何公司中最复杂,最抽象的流程之一。到目前为止,很少有成功的尝试来使这个过程自动化,这通常是基于手动任务的。最多只能生成自动数据分析的结果,并将其用作报告,并且不会集成到流程中。提出了进一步的步骤,提出了基于带有黑板的多代理系统的SP模型,该模型用作通信和存储生成的信息的手段。使用本体描述信息,以规范化SP过程和每个步骤中使用的信息。这些元素的组合使过程中参与者的信息和知识能够参与,交互和共享。积累的知识可以利用以前的经验来自动化流程并改善决策。简而言之,所提出的模型是一种正式,全面,敏捷和灵活的解决方案,可利用大量可用数据和所收集的经验来在当今的组织中执行SP的过程。

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