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首页> 外文期刊>The International Journal of Educational Management >Modelling student satisfaction and motivation in the integrated educational environment: An empirical study
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Modelling student satisfaction and motivation in the integrated educational environment: An empirical study

机译：在综合教育环境中模拟学生满意度和动机：一项实证研究

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摘要

Purpose - The purpose of this paper is to explore some issues related to enhancing the quality of educational services provided by a university in the agenda of integrating quality assurance activities and strategic management procedures. Design/methodology/approach - Employing multiple regression analysis the author has examined some factors that are supposed to have an impact on student satisfaction and student motivation in the integrated educational environment. Findings - The results of the two-phase empirical research performed in two higher education institutions indicate that student satisfaction and student motivation can be modelled on a number of predictors, which are associated with several indicators related to various aspects of the integrated educational environment. Research limitations/implications - The sample in this study included two higher education institutions. Future study with a more diverse student population and the refined scale items is recommended to verify and generalize the findings. Practical implications - The research provides useful data for addressing some critical issues in the context of integrating quality assurance activities and strategic management procedures in a university. The results of the empirical study suggest that education managers might carry out regular assessment of their educational environment in the framework of performing strategic analysis, which is aimed at quality enhancement, in order to determine the most significant aspects and associated influences. This would allow them to focus their efforts, time and resources on the issues with the greatest potential for having an impact on the university's operations, and which may be related to providing qualitative changes in the educational environment in the frame of implementing a number of competitive strategies. Originality/value - The relevant literature analysis has allowed the author to explore the research topic from a new (holistic) perspective, and to consider both student satisfaction and student motivation in the integrated educational environment, which was viewed as a complicated multi-level system. In this respect, being related to approaches, ideas and findings in the existing literature, the paper presents an attempt to develop these further in terms of adding value to previous research. The obtained information can be of interest to managers working in the area of higher education.
机译：目的-本文的目的是在整合质量保证活动和战略管理程序的议程中探讨与提高大学提供的教育服务质量有关的一些问题。设计/方法/方法-使用多元回归分析，作者检查了一些因素，这些因素在综合教育环境中应影响学生满意度和学生动机。发现-在两个高等教育机构中进行的两阶段实证研究的结果表明，学生满意度和学生动机可以建立在许多预测因素的模型上，这些预测因素与综合教育环境各个方面的若干指标相关。研究的局限性/含意-本研究的样本包括两家高等教育机构。建议对未来的学生群体进行更广泛的研究，并选择更精确的比例尺项目，以验证和概括研究结果。实际意义-该研究为在大学中整合质量保证活动和战略管理程序的背景下解决一些关键问题提供了有用的数据。实证研究的结果表明，教育管理者可以在进行战略分析的框架内对其教育环境进行定期评估，旨在提高质量，以确定最重要的方面和相关的影响。这将使他们能够将精力，时间和资源集中在对大学运营产生最大影响的最大问题上，这可能与在实施一系列具有竞争力的框架中提供教育环境的质变有关策略。原创性/价值-相关的文献分析使作者能够从一个新的（整体）角度探索研究主题，并在综合教育环境中同时考虑学生的满意度和学生的动机，这被认为是一个复杂的多层次系统。在这方面，与现有文献中的方法，思想和发现相关，本文提出了在为先前研究增加价值方面进一步发展这些思想的尝试。所获得的信息可能对高等教育领域的管理人员感兴趣。

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