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A conceptual framework for evaluating higher education institutions

机译：评估高等教育机构的概念框架

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Purpose - Performance evaluation is a topic that has been researched and practiced extensively in business organizations but has received scant attention in higher education institutions. A review of literature revealed that context, input, process, product (CIPP) model is an appropriate performance evaluation model for higher education institutions. However, little guidance exists for choosing appropriate metrics and benchmarks in implementing the CIPP model. The purpose of this paper is to develop a framework using CIPP model for performance evaluation of higher education institutions. Design/methodology/approach - To achieve the purpose of the study, a review of literature was conducted to identify an appropriate evaluation model. Then metrics and benchmarks framework were formed based on practical approaches used in a large university in the USA. Findings - Nine perspectives in performance evaluation using the CIPP model and their application in higher education institutions were developed and discussed. The discussion provides examples, relative prevalence including frequency of usage, advantages and limitations of each of the nine perspectives of performance evaluation in higher education institutions. An actual application of the suggested CIPP model in the USA largest university, by student enrollment, was provided. Implications for institutional assessment and continuous improvement for higher education institutions were made. Originality/value - The study provides a practical framework, model and guidelines that can be used by higher education institutions to evaluate and enhance their performances and better prepare students to effectively work in society.
机译：目的-绩效评估是商业组织中广泛研究和实践的话题，但在高等教育机构中却很少受到关注。文献综述表明，情境，投入，过程，产品（CIPP）模型是高等教育机构的适当绩效评估模型。但是，在实施CIPP模型中选择适当的度量标准和基准的指南很少。本文的目的是建立一个使用CIPP模型进行高等教育机构绩效评估的框架。设计/方法/方法-为了达到研究目的，对文献进行了审查，以确定合适的评估模型。然后根据美国一所大型大学所采用的实践方法形成了指标和基准框架。调查结果-开发和讨论了使用CIPP模型进行绩效评估的九种观点及其在高等教育机构中的应用。讨论提供了示例，相对流行程度，包括使用频率，高校绩效评估九个视角中每个视角的优点和局限性。根据学生人数，提供了建议的CIPP模型在美国最大大学中的实际应用。提出了对机构评估和对高等教育机构进行持续改进的意义。原创性/价值-该研究提供了一个实用的框架，模型和指导方针，可供高等教育机构用来评估和提高其绩效，并为学生更好地为在社会上有效工作做好准备。

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