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首页> 外文期刊>International journal of electronic government research >Using Evaluation to Support Organizational Learning in E-Government System: A Case of Malaysia Government
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Using Evaluation to Support Organizational Learning in E-Government System: A Case of Malaysia Government

机译：使用评估支持电子政务系统中的组织学习：以马来西亚政府为例

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摘要

This paper discusses the need for a framework to understand the use of evaluation to support learning in the process of implementing an e-Government system in a developing country, namely, Malaysia. A conceptual interpretive framework focusing on evaluation use and evaluation practices to support organizational learning is proposed. The framework makes use of organizational learning theory and integrates the focus of previous interpretive frameworks. Application of the framework in a case study of an e-Government system is also elaborated. The framework is useful for exploring and understanding the use of evaluation to support learning in improving the e-Government system and helps in identifying the need for learning about evaluation practices to extend the benefits from evaluation. An implication from the analysis reveals the need for Knowledge Management Systems that is capable of providing feedback and feed-forward of shared information to support learning about the e-Government system and its evaluation practices.
机译：本文讨论了在发展中国家（即马来西亚）实施电子政务系统的过程中，需要有一个框架来理解使用评估来支持学习的需求。提出了一个概念解释框架，重点放在评估的使用和评估实践上以支持组织学习。该框架利用组织学习理论，并整合了以前的解释框架的重点。还详细说明了该框架在电子政务系统案例研究中的应用。该框架对于探索和理解使用评估来支持学习以改进电子政务系统很有用，并有助于确定需要学习评估实践以扩展评估收益的需求。分析表明，需要能够提供反馈和共享信息前馈以支持对电子政务系统及其评估实践的学习的知识管理系统。

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