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首页> 外文期刊>The international journal of engineering education >Fostering User-Empathy Skills of Engineering Students by Collaborative Teaching
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Fostering User-Empathy Skills of Engineering Students by Collaborative Teaching

机译：通过协作教学培养工程学生的用户移情技能

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This research analyses the impact factors on developing user-empathy, by presenting collaboration experiences between engineering students and elderly people, in particular, analysing the aspect of communication. This collaboration began, by aiming to assess the development and impact evaluation of a participative and multi-disciplinary co-creation model, set up to design new products for self-reliant elderly in the Biobio region in Chile. Within a two-year period, several co-creation workshops with different interaction formats were conducted. The workshops were extremely valuable, not only in terms of design solutions, but also the participating students soon developed a high degree of empathy for the participating elderly, as representatives of a user group that was initially foreign to them. Empathy for their target users helped the students, not only with regard to determining requirements, but above all, with the design of an interaction that allowed suitably integrating elderly people into the design process. Examining these interactions revealed key elements of the learning process as well as the generic and specific success in teaching competences, an aspect that is directly sought by the industry. Based on these results, implications are derived for teaching user-empathy to engineering students as well as for curricula design.
机译：本研究分析了开发用户移情的影响因素，特别是在工程学生和老年人之间的协作经验，分析了沟通方面。本协作开始，旨在评估参与和多学科共建模型的开发和影响评估，设置为智利生物重建的自主级地区设计新产品。在两年内，进行了几个具有不同互动格式的共同创造研讨会。该研讨会非常有价值，不仅在设计解决方案方面，而且参与的学生也很快就会为参与的老人发达了高度的同理心，因为最初是外国人的用户组的代表。同情他们的目标用户帮助学生，不仅在确定要求方面，而且最重要的是，允许将老年人合适地将老年人融入设计过程的互动。检查这些互动揭示了学习过程的关键要素，以及教学能力的通用和特定成功，这是行业直接寻求的方面。基于这些结果，推动了为工程学生以及课程设计教学的含义。

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