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首页> 外文期刊>International journal of human-computer interaction >Using Personas to Support Augmentative Alternative Communication Device Design: A Validation and Evaluation Study
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Using Personas to Support Augmentative Alternative Communication Device Design: A Validation and Evaluation Study

机译:使用角色来支持增强型替代通信设备设计:一项验证和评估研究

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摘要

Interactive computing devices are increasingly being deployed to support individuals in improving and managing health, aging in place, and as assistive devices for those with functional limitations. Augmentative Alternative Communication (AAC) aids are devices that help individuals with speech impairments communicate. They are typically prescribed by clinicians (speech-language pathologists) based on a specific individual's physical needs and disease classification. While personas have been used in the design of other consumer technologies, they have not been frequently deployed in the design of clinically oriented technologies, including AAC devices. Instead, a clinical/rehabilitation engineering approach to AAC design is typically used, focusing on the physical and symptomatic needs of a diverse group of individuals, and involving the consumer on the level of making feature recommendations and/or testing the technology near the end of the design and production process. To address this challenge, three personas of individuals with amyotrophic lateral sclerosis were developed, intended for use in AAC device design. This article presents results from two studies which evaluated the personas. In the first study, personas were validated using an online survey of eight speech-language pathologists, and interviews of seven individuals with ALS that were not involved in the development of personas. In the second study, AAC device designers were asked to assess the potential utility of the personas for AAC device design. Results showed that developed personas had validity in representing individuals with ALS and that the personas would be useful for AAC device designers. The methods used can be extended for validation and assessment of personas developed for other purposes.
机译:越来越多地部署交互式计算设备来支持个人改善和管理健康状况,就地老化,并作为具有功能限制的人的辅助设备。增强型替代沟通(AAC)辅助设备可帮助语言障碍人士进行交流。通常由临床医生(语音病理学家)根据特定个体的身体需要和疾病分类开具处方。尽管角色已被用于其他消费者技术的设计中,但它们并未经常用于包括AAC设备在内的面向临床的技术的设计中。取而代之的是,通常使用针对AAC设计的临床/康复工程方法,着眼于不同人群的身体和症状需求,并使消费者参与提出功能推荐和/或在技术即将结束时测试技术的水平。设计和生产过程。为了应对这一挑战,开发了三种肌萎缩性侧索硬化症患者的角色,旨在用于AAC装置设计。本文介绍了两项评估角色的研究结果。在第一项研究中,通过对八位言语病理学家的在线调查以及对不参与角色发展的7名ALS患者的访谈,对角色进行了验证。在第二项研究中,AAC设备设计人员被要求评估角色对于AAC设备设计的潜在效用。结果表明,发达的角色可以代表具有ALS的个人,并且该角色对于AAC设备设计人员将非常有用。可以扩展使用的方法来验证和评估为其他目的开发的角色。

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