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An Empirical Investigation of Factors Affecting Web-Based and Face-to- Face Student Satisfactions with Course Website

机译:基于Web和面对面学生对课程网站满意度的影响因素的实证研究

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摘要

Course Websites have been considered an increasingly important part of online as well as face-to-face education delivery formats. While a vast body of literature has been devoted to comparison of the online and traditional face-to-face courses, little research of student satisfaction with respect to course Websites differentiated between the online and face-to-face students. In order to improve quality of course Websites, the effort was aimed at identifying important predictors of the satisfaction of online students and face-to-face students. This study conducted Fisher's z transformation and test to compare correlation coefficients of each of Website features and the student satisfaction between two groups of student. Williams' T-test was performed to compare correlation coefficients, with the student satisfaction, of different Website features within one group, online or face-to-face students. The results showed that online students and face-to-face students had different focuses on Website features. Educational administrators, instructors and system developers might accordingly apply limited resources on improvement of most important features to efficiently increase student satisfaction.
机译:课程网站已被视为在线以及面对面教育交付格式中越来越重要的部分。尽管大量文献致力于比较在线课程和传统的面对面课程,但很少有学生对课程满意度的研究。网站将在线学生与面对面的学生区分开。为了提高课程网站的质量,该工作旨在确定在线学生和面对面学生满意度的重要预测指标。这项研究进行了Fisher的z变换和测试,以比较两组学生中每个网站功能的相关系数和学生满意度。进行了Williams T检验,以比较一组,在线或面对面学生中不同网站功能的相关系数和学生满意度。结果表明,在线学生和面对面学生对网站功能的关注程度有所不同。因此,教育管理员,讲师和系统开发人员可能会在有限的资源上用于改进最重要的功能,以有效地提高学生的满意度。

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