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首页> 外文期刊>International journal of information systems in the service sector >Innovative IC Framework in the Non-Profit Sector
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Innovative IC Framework in the Non-Profit Sector

机译：非营利部门的创新IC框架

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摘要

The importance of intellectual capital in the non-profit sector generates the need to measure its role in the value creation process. The purpose of the paper is to study the application of intellectual capital within the non-profit sector, by turning attention to resources such as: knowledge, experience, and skills. Organizations, which are able to increase the knowledge of their staff and transform this knowledge into skills to improve services, can easily meet users 'needs and, thereby, become competitive. This contribution proposes to study how people s knowledge can contribute to increasing social value, which is the non-profit organization's aim. Furthermore, the goal is to demonstrate how collaboration between staff and volunteers is essential to professional services. Finally, the research proposes a conceptual framework in which intellectual capital helps in defining the strategic issues, which non-profit organizations must tackle in order to achieve their social programs.
机译：智力资本在非营利部门中的重要性促使人们需要衡量其在价值创造过程中的作用。本文的目的是通过关注诸如知识，经验和技能等资源，研究非营利部门中智力资本的应用。能够增加员工知识并将这些知识转化为技能以改善服务的组织，可以轻松满足用户的需求，从而提高竞争力。该贡献旨在研究人们的知识如何为提高社会价值做出贡献，这是非营利组织的目标。此外，目标是证明员工与志愿者之间的协作对于专业服务至关重要。最后，研究提出了一个概念框架，在该框架中，智力资本可帮助定义战略问题，非营利组织必须解决这些战略问题才能实现其社会计划。

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