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Implementation Success Model in Government Agencies: A Case of a Centralized Identification System at NASA

机译:政府机构中的成功实施模型:以NASA的集中式身份识别系统为例

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A recent presidential directive mandated that all U.S. government agencies establish a centralized identification system. This study investigated the impact of users' involvement, resistance, and computer self-efficacy on the implementation success of a centralized identification system. Information System (IS) usage was the construct employed to measure IS implementation success. A survey instrument was developed based on existing measures from key IS literature. The results of this study indicated a strong reliability for the measures of all constructs (user involvement, computer self-efficacy, user's resistance, and IS usage). Factor analysis was conducted using Principal Component Analysis (PCA) with Varimax rotation. Results of the PCA indicate that items of the constructs measured had high validity, while Cronbach s A Iphafor each factor demonstrates high reliability for all constructs measured. Additionally, results of a structural equations modeling analysis using Partial Least Square (PLS) indicate that computer self-efficacy and user involvement had positive significant impact on the implementation success. However, the results also demonstrated that user s resistance had no significant impact on IS usage, while end user involvement had a strong negative impact on user's resistance.
机译:最近的总统指令要求所有美国政府机构建立集中式身份识别系统。这项研究调查了用户的参与,抵制和计算机自我效能对集中式识别系统实施成功的影响。信息系统(IS)的使用是用来衡量IS实施成功与否的结构。在主要IS文献的基础上,开发了一种调查工具。这项研究的结果表明,所有结构的度量(用户参与,计算机自我效能,用户抵抗力和IS使用情况)均具有很强的可靠性。使用主成分分析(PCA)和Varimax旋转进行因子分析。 PCA的结果表明,所测量的构建体项目具有很高的效度,而每个因子的Cronbach s A Ipha对所测量的所有构建体都具有高度的可靠性。此外,使用偏最小二乘(PLS)进行的结构方程模型分析的结果表明,计算机的自我效能和用户的参与对实施成功具有积极的显着影响。但是,结果还表明,用户的抵抗力对IS的使用没有显着影响,而最终用户的参与对用户的抵抗力有很大的负面影响。

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