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首页> 外文期刊>International journal of information technology project management >Managing Software Risks in Maintenance Projects, from a Vendor Perspective: A Case Study in Global Software Development
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Managing Software Risks in Maintenance Projects, from a Vendor Perspective: A Case Study in Global Software Development

机译：从供应商的角度管理维护项目中的软件风险：全球软件开发中的案例研究

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摘要

Global software development exposes projects to the challenges arising from geo-cultural spread of the team and delegation of project ownership. Therefore, risk management in global software development receives attention from many researchers today. The primary focus in this paper is an investigation of risks associated with the maintenance of information systems by teams distributed across geographical locations, cultures, and vendors. Here the authors present the case study of a large offshore outsourced program that maintained a portfolio of business applications for a fortune 500 US client. The program exhibited a wide variety of characteristics typical of maintenance projects. The study investigated the risks, risk resolution techniques, lessons learned and best practices adopted in the program, from a vendor perspective. The findings provide useful insights into understanding and responding to the challenges in initiating, transitioning and managing global software maintenance projects.
机译：全球软件开发使项目面临团队的地域文化传播和项目所有权下放带来的挑战。因此，当今全球软件开发中的风险管理受到了许多研究人员的关注。本文的主要重点是调查分布在地理位置，文化和供应商之间的团队与信息系统维护相关的风险。在这里，作者介绍了一个大型离岸外包项目的案例研究，该项目为美国500强客户提供了一系列业务应用程序。该程序展现了维护项目典型的多种特征。该研究从供应商的角度调查了该计划中的风险，风险解决技术，经验教训和最佳实践。研究结果为理解和应对启动，过渡和管理全球软件维护项目中的挑战提供了有用的见解。

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