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The determinants of online security concerns and their influence on e-transactions

机译:在线安全问题的决定因素及其对电子交易的影响

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摘要

Drawing from the perspective of consumers' risk perception, this study examines the determinants and consequences of online security concerns and assessed the interrelationships among these constructs with a path analysis. Using the secondary survey data from a representative sample of the US adult population, this study finds that consumer characteristics such as psychographic, behavioural and demographic factors serve as determinants in explaining online security concerns which, in turn, affect e-transactional activities. This study also highlights that online security concerns play a mediating role on the effects of various consumer characteristics on e-transactions. In addition, the implications for public policy-makers and e-marketers are discussed.
机译:从消费者的风险感知角度出发,本研究检查了在线安全问题的决定因素和后果,并通过路径分析评估了这些结构之间的相互关系。使用来自美国成年人口代表性样本的二次调查数据,本研究发现,消费者特征(如心理,行为和人口统计学因素)是解释在线安全问题的决定因素,而在线安全问题又会影响电子交易活动。这项研究还强调,在线安全问题在各种消费者特征对电子交易的影响中起着中介作用。此外,还讨论了对公共政策制定者和电子营销人员的影响。

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