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E-marketing utilisation, endogenous situation and organisational performance in small Austrian software businesses

机译:小型奥地利软件企业的电子营销利用,内在状况和组织绩效

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摘要

This article provides insights into e-marketing utilisation in terms of Business-to-Consumer (B2C) e-business in conjunction with endogenous success factors and business performance-related criteria for Austrian micro and small to medium software enterprises (MEs and SMEs). The exploratory analysis is based on primary data collected from 141 Austrian software firms. For SMEs, the variability in e-marketing usage is very low; a majority utilises e-marketing. For MEs, the distribution is very symmetric, showing a large proportion operating with traditional marketing instruments only. The study reveals that firms that perceive their relative strengths on branding, pricing, product diversity, internationalisation and access to new technologies have adopted more advanced e-marketing support. The results reveal evidence supporting a positive relationship between assessed organisational performance factors and e-marketing utilisation especially in MEs. The research assumption that a more intense e-marketing usage is connected with a stronger competitive position is supported by the analysis.
机译:本文从企业对消费者(B2C)电子商务的角度出发,结合奥地利微型和中型软件企业(ME和SME)的内在成功因素和与业务绩效相关的标准,提供了有关电子营销利用的见解。探索性分析基于从141家奥地利软件公司收集的主要数据。对于中小型企业而言,电子营销使用的可变性非常低;大部分利用电子营销。对于ME,分布非常对称,显示很大一部分仅使用传统的营销工具。该研究表明,在品牌,价格,产品多样性,国际化和获取新技术方面拥有相对优势的公司已经采用了更高级的电子营销支持。结果表明,证据支持评估的组织绩效因素与电子营销利用率之间存在正相关关系,尤其是在营销管理中。分析支持以更高的电子营销使用率与更强的竞争地位相关的研究假设。

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