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Critical success factors of knowledge management implementation in higher learning institutions

机译:高校知识管理实施的关键成功因素

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The main purpose of this study is to examine the relationship between the soft elements of critical success factors and perceived benefits of knowledge management (KM) in higher learning institutions which can lead to the development of the KM model for higher learning institutions. The outcomes of this study revealed that organisational culture and top management leadership have a positive relationship with the perceived benefits of KM. Nevertheless, education and training has a negative relationship with the perceived benefits of KM. On the other hand, the employee participation and empowerment through teamwork did not show any relationship with the perceived benefits of KM. The major findings of the study conclude that organisational culture and top management support have a positive relationship with perceived benefits of KM, while the opposite is true for employee participation and empowerment. In conclusion, organisations need to cultivate the right culture and leadership to embrace KM.
机译:这项研究的主要目的是检验关键成功因素的软要素与高等学校知识管理(KM)的感知收益之间的关系,这可以导致高等学校KM模型的发展。这项研究的结果表明,组织文化和高层管理领导者与KM的感知收益具有正相关关系。但是,教育和培训与KM的感知收益之间存在负相关关系。另一方面,员工通过团队合作的参与和赋权与KM的感知收益没有任何关系。该研究的主要结论是,组织文化和高层管理人员的支持与KM的感知收益具有正相关关系,而员工参与和授权则相反。总之,组织需要培养正确的文化和领导才能来拥抱知识管理。

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