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首页> 外文期刊>International journal of learning and intellectual capital >Mapping And Auditing Organisational Knowledge Assets Using The Interactive Stocks Methodology
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Mapping And Auditing Organisational Knowledge Assets Using The Interactive Stocks Methodology

机译：使用交互式股票方法绘制和审核组织知识资产

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摘要

Most Knowledge Management (KM) fails not only because of the failure to identify the critical knowledge assets that need to be retained and developed, but also because the ways in which the information is collected, analysed and presented can be highly subjective and political. A systematic, contextual and action-oriented methodology called STOCKS (Strategic Tools to Capture Critical Knowledge and Skills) has been developed and successfully used in a large business unit in a utility company in Hong Kong to map out their knowledge assets. Input came from both structured questionnaires and interactive workshops conducted in an open and participative manner. Output from the STOCKS included critical knowledge, including its level of diffusion and codification; a list of critical workers; and corresponding recommendations for KM. The inquiry process used gives transparency to the process of data collection, facilitates knowledge sharing and helps to build consensus among group members especially when constructing the knowledge inventory of the organisation.
机译：大多数知识管理（KM）失败，不仅因为无法识别需要保留和开发的关键知识资产，而且因为信息的收集，分析和呈现方式可能具有高度主观性和政治性。已经开发出一种称为STOCKS（捕获关键知识和技能的战略工具）的系统，基于上下文和面向操作的方法，并已成功应用于香港一家公用事业公司的大型业务部门中，以规划其知识资产。输入来自结构化的调查表和以开放和参与方式进行的互动研讨会。 STOCKS的输出包括关键知识，包括其传播和编纂水平；关键工人名单；以及有关KM的相应建议。所使用的查询过程使数据收集过程透明化，促进了知识共享，并有助于在小组成员之间建立共识，尤其是在构建组织的知识清单时。

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