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Knowledge management strategies: creating and testing a measurement scale

机译:知识管理策略:创建和测试度量标准

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摘要

Some well-known researchers have supported the position that leading companies in their industries should have a knowledge management strategy focused either on 'Personalisation' or 'Codification'. According to this claim, any company that has adopted a knowledge management strategy based on both of the above, does not have the means to become a major player within its industry. This article seeks to verify this hypothesis, through the creation of a measurement scale to assess an organisation's knowledge management strategy. A nomological network based on indicators drawn from the theoretical reference material adopted is also developed, whereby confirmatory factor analysis is performed and factor scores are further calculated in order to test this measurement scale in a leading intellectual property office in Brazil. The results obtained reveal that the combination of different knowledge management approaches would appear to be more appropriate for a company in a competitive environment.
机译:一些著名的研究人员支持这一观点,即其行业中的领先公司应具有侧重于“个性化”或“编纂”的知识管理策略。根据此主张,任何已基于上述两个方面采取知识管理策略的公司均无能力成为其行业中的主要参与者。本文旨在通过创建衡量量表来评估组织的知识管理策略来验证这一假设。还建立了一个基于从采用的理论参考材料中得出的指标的法理网络,从而进行验证性因子分析并进一步计算因子得分,以便在巴西领先的知识产权局中测试此度量标准。获得的结果表明,在竞争环境中,将不同的知识管理方法结合起来似乎更适合公司。

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