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Older workers in the hospitality industry: valuing experience and informal learning

机译：酒店业中的老年工人：重视经验和非正式学习

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The research sets out to identify the learning processes adopted by older workers in the hospitality and visitor attraction industry in Scotland, with a view to determining how employers may better support their education and training within enterprises. The study was undertaken as part of the ESRC project on ‘Sustaining the employability of older workers in the hospitality sector: personal learning strategies and cultures of learning’. The data collection period was from 2008-2010 and focused on six case studies; three in hospitality and three visitor attraction centres. The conceptual framework of the research is based upon the simple yet important notion of experience and how this enhances the learning lives of older employees. It will be argued that the learning processes used by older employees are primarily recognisable as social practices, based upon the utilisation of existing knowledge and skills. The analysis suggests that organisations should be encouraged to avoid using a ‘one size fits all’ approach to education and training and, in the case of older workers, to make more use of their past work and life experiences in order to facilitate their own and others’ learning.View full textDownload full textRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/02601370.2011.611904
机译：该研究旨在确定苏格兰款待业和吸引游客业中老年工人所采用的学习过程，以期确定雇主如何更好地支持企业内部的教育和培训。该研究是ESRC项目的一部分，目的是“维持酒店业中老年工人的就业能力：个人学习策略和学习文化”。数据收集期为2008年至2010年，重点是六个案例研究；三个招待费和三个游客吸引中心。该研究的概念框架基于简单但重要的经验概念，以及如何改善老年员工的学习生活。将会争论的是，基于对现有知识和技能的利用，年长员工使用的学习过程主要可识别为社会实践。分析表明，应鼓励组织避免采用“千篇一律”的方法进行教育和培训，对于年纪较大的工人，应更多地利用其过去的工作和生活经验，以便于他们他们自己和其他人的学习。 “，pubid：” ra-4dff56cd6bb1830b“};添加到候选列表链接永久链接http://dx.doi.org/10.1080/02601370.2011.611904

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