• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>International journal of management science and engineering management >Investigating critical criteria for supplier quality development
【24h】

Investigating critical criteria for supplier quality development

机译：调查供应商质量发展的关键标准

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Identifying critical criteria for supplier quality development is vital for improving the performance of suppliers. In this paper, we determine critical criteria for supplier quality development based on review of literature and discussion with supplier quality experts from industry. The criticality of the criteria is determined based on: (a) Kano's model (must haves, satisfiers, dissatisfiers); (b) Hill's manufacturing strategy (order winners and order qualifiers); and (c) criteria weights. The results of the study yield the following as the must-be and order winning elements for supplier quality evaluation: price; delivery performance; service; environment; health and safety; ISO 9000; European Foundation for Quality Management; quality management policy; understanding of customer requirements; supplier product quality; process control; quality inspection programs; process for handling complaints; and a system for corrective action. For supplier quality development, the must-haves and order winning elements are: honoring outstanding suppliers; involving suppliers early in product and process development; and sending instructors and technical consultants to the supplier's site. The proposed results have strong practical applicability and can be used by decision makers for supplier performance evaluation, setting targets for performance improvement, resource allocation for supplier quality development, and designing necessary operations for improving the performance of their suppliers.
机译：确定供应商质量发展的关键标准对于改善供应商的绩效至关重要。在本文中，我们根据文献回顾和与行业供应商质量专家的讨论，确定了供应商质量发展的关键标准。该标准的关键性是根据以下因素确定的：（a）卡诺模型（必须有，满足，不满意）； （b）希尔的制造策略（订单赢家和订单合格者）； （c）标准权重。研究结果得出以下内容，作为供应商质量评估的必不可少和赢得订单的要素：价格；交付绩效；服务;环境;健康和安全; ISO 9000；欧洲质量管理基金会；质量管理方针；了解客户需求；供应商产品质量；过程控制;质量检验计划；处理投诉的程序；以及纠正措施系统。为了提高供应商的质量，必须具备和赢得订单的要素是：尊重杰出的供应商；让供应商尽早参与产品和流程开发；并将讲师和技术顾问发送到供应商的站点。所提出的结果具有很强的实际适用性，可供决策者用于供应商绩效评估，设定绩效改善目标，为供应商质量发展分配资源以及设计必要的操作以改善其供应商的绩效。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号