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Survey-based personas for a target-group-specific consideration of elderly end users of information and communication systems in the German health-care sector

机译:基于调查的角色,针对德国医疗保健部门的信息和通信系统的老年最终用户,针对特定目标群体进行了考虑

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Background: In many countries, including Germany, older people are increasing in numbers, while fewer caregivers are available. A way to address the problem is to develop new medical assistance and monitoring systems that are operated by the elderly on their own, e.g. in-home aftercare systems.Objective: The development of a set of eight data-based personas in terms of a best practice approach is presented.Method: "Personas" are an integral method of the user-centered design approach. They address the problem of incomplete knowledge of individual user behaviour by introducing archetypal user groups. Thus, personas can be used at an early stage of development to raise the awareness of developers to the needs, skills, and abilities of the elderly. Personas are also a cost-effective method and quickly and easily accessible. In order to guarantee representativeness the development of personas needs to occur based on a robust data set of a certain user group.Results: This article presents the data-driven development of eight personas. The applied data set results from a nationwide questionnaire study on the elderly's use of information and communication technology, out of elderly people in Germany. The results will be presented in terms of best practice.Conclusion: To conclude, survey-based personas of older end users can play an important role in the research and development of innovative devices.Application: The personas presented in this paper can be used in research and development to raise awareness of the needs and demands of end users.
机译:背景:在包括德国在内的许多国家,老年人的数量正在增加,而护理人员却较少。解决该问题的一种方法是开发新的医疗援助和监控系统,这些系统由老人自己操作,例如目的:提出了一套基于最佳实践方法的八个基于数据的角色的开发方法。方法:“角色”是以用户为中心的设计方法不可或缺的方法。他们通过引入原型用户组来解决对单个用户行为的不完全了解的问题。因此,可以在开发的早期阶段使用角色,以提高开发人员对老年人的需求,技能和能力的认识。角色也是一种经济高效的方法,可以快速轻松地访问。为了保证代表性,必须基于某个用户组的可靠数据集来进行角色开发。结果:本文介绍了八个角色的数据驱动开发。应用的数据集来自一项针对德国老年人中老年人对信息和通信技术的使用的全国性问卷调查。结果:将以最佳实践的形式呈现。结论:总而言之,老年终端用户的基于调查的角色在创新设备的研发中可以发挥重要作用。应用:本文中介绍的角色可用于进行研究和开发,以提高对最终用户需求的认识。

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