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首页> 外文期刊>International Journal of Mobile Human Computer Interaction >Mobile Government in Saudi Arabia: Challenges and Opportunities
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Mobile Government in Saudi Arabia: Challenges and Opportunities

机译：沙特阿拉伯的流动政府：挑战与机遇

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摘要

M-government has gained increasing global attention in recent years, especially among developed countries, as a mechanism to reduce costs, increase effectiveness and improve public access to governmental services. The concept is increasingly being adopted in developing countries, however it faces different challenges and opportunities. This study explores the opportunities and challenges for the deployment of mobile government (M-government) services in Saudi Arabia. Collecting data from 77 semi-structured interviews, this study found that there are many opportunities for M-government in the country, requiring increasing awareness amongst the people about the government initiatives of mobile government services and promoting willingness to use these services. This study also highlights different barriers faced by M-government in Saudi Arabia, including issues of internet quality and speed, customization of services and data security and privacy as well as infrastructural challenges and bureaucratic attitude of government departments.
机译：近年来，移动政府作为降低成本，提高有效性和改善公众获得政府服务的机制，已引起全球关注，尤其是在发达国家中。这一概念在发展中国家越来越多地被采用，但是它面临着不同的挑战和机遇。这项研究探讨了在沙特阿拉伯部署移动政府（M-government）服务的机遇和挑战。这项研究从77个半结构化访谈中收集了数据，发现该国的M政务有很多机会，这要求人们提高对政府对移动政府服务的倡议的认识，并提高使用这些服务的意愿。这项研究还强调了沙特阿拉伯移动政府所面临的不同障碍，包括互联网质量和速度，服务定制和数据安全与隐私问题，以及政府部门的基础设施挑战和官僚态度。

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