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Designing for Frustration and Disputes in the Family Car

机译:家用车挫折与纠纷的设计

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摘要

Families spend an increasing amount of time in the car carrying out a number of activities including driving to work, caring for children and co-ordinating drop-offs and pick ups. While families travelling in cars may face stress from difficult road conditions, they are also likely to be frustrated by coordinating a number of activities and resolving disputes within the confined space of car. A rising number of in-car infotainment and driver-assistance systems aim to help reduce the stress from outside the vehicle and improve the experience of driving but may fail to address sources of stress from within the car. From ethnographic studies of family car journeys, the authors examine the work of parents in managing multiple stresses while driving, along with the challenges of distractions from media use and disputes in the car. Keeping these family extracts as a focus for analysis, we draw out some design considerations that help build on the observations from our empirical work.
机译:家庭在汽车上花费的时间越来越多,他们从事许多活动,包括开车去上班,照顾孩子以及协调接送服务。虽然驾车旅行的家庭可能会面临艰难的路况压力,但他们也可能因协调一系列活动并解决车内狭窄空间内的纠纷而感到沮丧。越来越多的车载信息娱乐系统和驾驶员辅助系统旨在帮助减轻车外压力并改善驾驶体验,但可能无法解决车内压力源。通过对家庭汽车旅行的人种学研究,作者考察了父母在驾车时应对多种压力的工作,以及分散媒体使用和汽车纠纷的挑战。保留这些家族摘录作为分析的重点,我们提出了一些设计考虑因素,以帮助我们从实证工作中获得的观察结果为基础。

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