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Discourses on User Participation: Findings from Open Source Software Development Context

机译:用户参与的讨论:开源软件开发上下文中的发现

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摘要

Users should participate in information technology (IT) artifact development, but it has proven to be challenging. This applies also in the open source software (OSS) development. This chapter critically examines discursive construction of user participation in academic literatures and in practice, in IT artifact development. First three academic discourses constructing user participation are discussed. Then the discursive construction of user participation is explored in OSS development literature. Afterwards, results from several empirical, interpretive case studies are outlined. Some of them have been carried out in the IT artifact product development organizations, others in the OSS development context. Clear similarities can be identified in the discourses constructing user participation in these divergent IT artifact development contexts. The academic discourses on user participation clearly also legitimate certain ways of constructing user participation in practice. The OSS development literature bears resemblance mainly with the Human Computer Interaction (HCI) discourse on user participation. Therefore, it is argued that especially the HCI community should carefully reflect on what kinds of discourses on user participation it advocates and deems as legitimate.
机译:用户应该参与信息技术(IT)工件的开发,但是事实证明这是具有挑战性的。这也适用于开源软件(OSS)开发。本章严格审查用户在学术文献中以及实践中在IT工件开发中的话语结构。首先讨论了构建用户参与的三个学术话语。然后,在OSS开发文献中探索用户参与的话语结构。然后,概述了一些经验性,解释性案例研究的结果。其中一些是在IT工件产品开发组织中进行的,其他一些是在OSS开发环境中进行的。可以在构建用户参与这些不同的IT工件开发上下文的话语中识别出明显的相似之处。关于用户参与的学术论述显然也使构建用户参与实践的某些方式合法化。 OSS开发文献主要类似于关于用户参与的人机交互(HCI)论述。因此,有人认为,特别是HCI社区应该仔细反思其提倡并认为是合法的关于用户参与的各种论述。

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