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首页> 外文期刊>International journal of operations & production management >'Power to the workers' Empowering shop floor workers with worker-centric digital designs
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'Power to the workers' Empowering shop floor workers with worker-centric digital designs

机译：“给工人的力量”以工人为中心的数字设计为车间工人赋权

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摘要

Purpose The purpose of this paper is to reveal how information and communication technology (ICT) can empower shop floor workers in collaborative manufacturing environments. Design/methodology/approach The authors gather data from a mobile maintenance department of a steel manufacturing company and apply the method of a scenario-based design. The authors use data from interviews, observations and company documents to create problem and activity scenarios. The authors also demonstrate the development of a worker-centric digital design in multiple demonstration and evaluation cycles. Findings The authors find that ICT can be used to ensure that empowerment is not only a concept, but can sustainably empower daily operations. Research limitations/implications The authors contribute to theory by showing how structural empowerment can be used as a guiding theoretical lens to design ICT for shop floor workers in collaborative manufacturing work environments. These implications are limited to findings from a single case study. Practical implications The results provide an overview of different empowerment dimensions, namely, the access to information, resources, support and opportunities, that can support employees in collaborative manufacturing environments. Originality/value This paper is first in suggesting a framework of how ICT designs can be used to empower shop floor workers in collaborative manufacturing environments.
机译：目的本文的目的是揭示信息和通信技术（ICT）如何在协作制造环境中增强车间工人的能力。设计/方法/方法作者从钢铁制造公司的移动维护部门收集数据，并应用基于方案的设计方法。作者使用来自访谈，观察和公司文档的数据来创建问题和活动方案。作者还演示了在多个演示和评估周期中以工人为中心的数字设计的发展。结论作者发现，信息通信技术可以用来确保授权不仅是一个概念，而且可以可持续地授权日常运营。研究的局限性/意义作者通过展示如何将结构授权用作协作制造工作环境中的车间工人设计ICT的指导理论镜头，为理论做出了贡献。这些含义仅限于单个案例研究的结果。实际意义该结果概述了不同的授权维度，即可以在协作制造环境中为员工提供支持的信息，资源，支持和机会的访问。原创性/价值本文首先提出了一个框架，说明如何使用ICT设计在协作制造环境中增强车间工人的能力。

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