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首页> 外文期刊>International journal of production economics >Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance
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Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance

机译：六西格玛DMAIC项目中知识创造的结构方程模型及其对组织绩效的影响

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摘要

Six Sigma is a business strategy that helps organizations to improve organizational efficiencies and customer satisfaction; it decreases operating costs and increases profits. Numerous practitioner studies claim that Six Sigma improves organizational performance. However, empirical research in this area is limited. No detailed investigation exists on how Six Sigma leads to improvement of organizational performance. This study suggests that the link between Six Sigma and organizational performance can be explained and developed by integrating organizational knowledge creation processes. A theoretical research model is developed based on the literature. This study investigates the existence of a relationship among organizational knowledge creation processes (socialization, externalization, combination, and internalization) in Six Sigma DMAIC project, knowledge, Six Sigma project success, and organizational performance by using structural equation modeling. The survey study results show general support for the theoretical research model. Findings reveal that organizational knowledge creation processes positively affect knowledge. In turn, knowledge positively affects Six Sigma project success, and Six Sigma project success leads to improved organizational performance. (C) 2015 Elsevier B.V. All rights reserved.
机译：六西格码（Six Sigma）是一项业务战略，可以帮助组织提高组织效率和客户满意度。它降低了运营成本并增加了利润。许多从业人员研究声称，六西格码可提高组织绩效。但是，这方面的实证研究是有限的。没有关于“六西格码”如何提高组织绩效的详细调查。这项研究表明，可以通过整合组织知识创造过程来解释和发展六西格码与组织绩效之间的联系。基于文献发展了理论研究模型。本研究通过使用结构方程模型研究六西格玛DMAIC项目中组织知识创造过程（社会化，外化，组合和内化），知识，六西格玛项目成功与组织绩效之间的关系。调查研究结果显示了理论研究模型的普遍支持。研究结果表明组织知识创造过程对知识有积极影响。反过来，知识对六西格码项目的成功产生积极影响，而六西格码项目的成功可以提高组织绩效。 （C）2015 Elsevier B.V.保留所有权利。

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