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Operating internationally-The impact on operational performance improvement

机译：国际运营-对运营绩效改善的影响

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摘要

In this paper we investigate how the level of international presence impacts the operational performance improvement of companies. We identify three parts of international nature: source internationally, manufacture internationally and sell internationally. Each of these bricks can contribute to lower costs through scale economies. Moreover, more people can create more knowledge, higher production volumes lead to better understanding of processes, and thus better quality. But being global also has some drawbacks. Logistics and coordination costs, as well as investment costs due to large and productive machinery can increase; long internal and external supply chains lengthen delivery times, increase risks and reduce flexibility. So in total, it is not evident at all, that being multinational results in higher operational performance improvement, even if these companies' business performance is usually higher than their competitors'. Analysis is made using the Fifth Edition of the International Manufacturing Strategy Survey (IMSS). It includes 725 companies of 21 countries. According to our results being international in itself does not help in improving operational performance. Consistent strategy and improvement programs are needed. Further important research implication is that due to the complexity of operating internationally configuration approaches, such as cluster analysis might give a more valuable picture than looking at simple variable level relationships.
机译：在本文中，我们研究了国际影响力水平如何影响公司运营绩效的提高。我们确定国际性的三个部分：国际采购，国际制造和国际销售。这些砖头中的每一个都可以通过规模经济来降低成本。此外，更多的人可以创造更多的知识，更高的产量可以更好地理解过程，从而提高质量。但是全球化也有一些弊端。物流和协调成本以及由于大型生产机器而产生的投资成本可能会增加；较长的内部和外部供应链会延长交货时间，增加风险并降低灵活性。因此，总的来说，即使这些公司的业务绩效通常高于竞争对手，也完全看不出跨国公司会带来更高的运营绩效改善。使用《国际制造战略调查》第五版（IMSS）进行分析。它包括21个国家的725家公司。根据我们的结果，国际化本身无助于提高运营绩效。需要一致的策略和改进计划。进一步重要的研究意义在于，由于采用国际配置方法进行操作的复杂性，例如聚类分析可能比查看简单的变量级关系更有价值。

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