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Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study

机译:使ERP实施与制造企业的竞争重点保持一致:一项探索性研究

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摘要

Companies worldwide have made substantial investments in installing enterprise resource planning (ERP) systems. In the meantime, implementing ERP systems has proven unexpectedly difficult, and the final benefits have been uncertain. Several researchers have concluded that the failures are usually the result of business problems instead of technical difficulties. ERP systems affect a firm's strategy, organization, and culture. Past research has recognized the need for planning an ERP implementation at the strategic level but offers no specific guidelines. Using the case study method that involves direct observation and systematic interviews at five US and Taiwanese manufacturing firms, this study investigates the relationship between ERP implementation practices and a firm's competitive strategy. The results confirm our research proposition, that ERP implementation should be aligned with competitive strategy. Specific guidelines are suggested for making the alignment. In addition, we identified two other variables, national culture and government/corporate policies, as being critical to ERP implementation in multi-national settings. Managerial implications of the findings and future research issues are discussed.
机译:全球公司在安装企业资源计划(ERP)系统方面进行了大量投资。同时,事实证明,实施ERP系统非常困难,最终收益还不确定。一些研究人员得出结论,失败通常是业务问题而不是技术难题的结果。 ERP系统会影响公司的战略,组织和文化。过去的研究已经认识到需要在战略水平上计划ERP实施,但没有提供具体指导。该案例研究使用了对五家美国和台湾制造公司进行直接观察和系统访谈的案例研究方法,研究了ERP实施实践与公司竞争策略之间的关系。结果证实了我们的研究主张,即ERP实施应与竞争战略保持一致。建议使用特定准则进行比对。此外,我们确定了其他两个变量,即国家文化和政府/企业政策,这些变量对于在多国环境中实施ERP至关重要。讨论了研究结果和未来研究问题的管理意义。

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