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首页> 外文期刊>International Journal of Production Research >Operational flexibility in hospitals: Scale development and validation
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Operational flexibility in hospitals: Scale development and validation

机译：医院的运营灵活性：量表的开发和验证

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摘要

The purpose of this paper is to develop and validate an operational flexibility construct that can serve as a general theory in operations management in the context of the hospital industry. The effects of management capability and competitive intensity on operational flexibility and performance relationships are also explored. We used data collected from a sample of 152 administrators of hospitals in the mid-west region of the USA and performed a systematic series of analyses. Following the transformationmodel, grounded in the fundamental and powerful concept of operations management, we develop a psychometrically validated, 11-item, three-dimensional (input, process, output) scale of operational flexibility (OF) construct for the hospital industry. As the degree of operational flexibility allowed in any transformation system is influenced by management capability, it is established as a complementary mediator in strengthening the OF-performance relationship in the presence of competitive intensity (i.e. moderator). The paper concludes with limitations and directions for future research.
机译：本文的目的是开发和验证可在医院行业环境中用作运营管理的一般理论的运营灵活性构建。还探讨了管理能力和竞争强度对运营灵活性和绩效关系的影响。我们使用了从美国中西部地区152家医院管理人员的样本中收集的数据，并进行了系统的一系列分析。遵循以运营管理的基本且强大的概念为基础的转换模型，我们为医院行业开发了经过心理计量学验证的，11个项目，三维（输入，过程，输出）维度的运营灵活性（OF）构造。由于任何转型系统所允许的运营灵活性程度都受到管理能力的影响，因此它被确定为在竞争激烈的情况下加强OF与绩效关系的补充中介者（即主持人）。本文的结论和局限性是未来研究的方向。

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