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首页> 外文期刊>International Journal of Production Research >Processes and measurement of knowledge management in supply chains: an integrative systematic literature review
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Processes and measurement of knowledge management in supply chains: an integrative systematic literature review

机译：供应链中知识管理的过程和度量：系统的综合文献综述

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摘要

During the last 10 years, important contributions about knowledge management (KM) issues in supply chain management (SCM) have been published. The current paper aims to build upon previous literature reviews focused on KM in supply chains (SCs) from an integrative perspective, particularly recognising the studies conducted by Bhosale and Kant (2016. "Metadata Analysis of Knowledge Management in Supply Chain: Investigating the Past and Predicting the Future." Business Process Management Journal 22 (1): 140-172) and Cerchione and Esposito (2016. "A Systematic Review of Supply Chain Knowledge Management Research: State of the Art and Research Opportunities." International Journal of Production Economics 182: 276-292) as an effort to discuss the evolution of KM in the SC field. To this end, a systematic literature review including 210 papers is conducted over the period 2008-2017 from three positions previously not addressed jointly within the supply chain (SC) context: research methods employed by the authors; KM processes applied in the business processes across the SC; and intra and inter- organisational performance metrics linked with KM initiatives. Results exhibited that: (i) 'Survey' and 'Case study' are the two research methodologies mostly employed by authors (ii) the knowledge transfer is discussed in the majority of the studies reviewed, (iii) 114 intra and inter-organisational performance metrics are reported within the SC context from an empirical data approach. Findings concerning previous identified gap analysis and future lines of research are described.
机译：在过去的十年中，有关供应链管理（SCM）中的知识管理（KM）问题的重要贡献已经发表。本论文的目的是基于以前的文献综述，从综合的角度着眼于供应链中的知识管理，尤其是对Bhosale和Kant（2016年进行的研究）的认可。“供应链知识管理的元数据分析：研究过去和预测未来。“业务流程管理期刊22（1）：140-172）和Cerchione和Esposito（2016。”供应链知识管理研究的系统综述：最新技术和研究机会。“国际生产经济学杂志182：276-292），目的是讨论KM在SC领域的发展。为此，在2008-2017年期间，从以前在供应链（SC）上下文中未共同解决的三个职位进行了系统的文献综述，包括210篇论文。在SC的业务流程中应用的KM流程；以及与KM计划相关的组织内和组织间绩效指标。结果表明：（i）“调查”和“案例研究”是作者主要采用的两种研究方法（ii）大部分研究中都讨论了知识转移，（iii）114个组织内和组织间绩效度量是通过经验数据方法在SC上下文中报告的。描述了有关先前发现的缺口分析和未来研究方向的发现。

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