...
  • 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>International Journal of Production Research >Implementation of service systems on the shop-floor level in financial service companies. Empirical evidence from Australia and Germany
【24h】

Implementation of service systems on the shop-floor level in financial service companies. Empirical evidence from Australia and Germany

机译：在金融服务公司的底层实施服务系统。来自澳大利亚和德国的经验证据

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

This article presents the practices of Australian and German financial service providers regarding the implementation of shop-floor control within different types of service systems. The results delivered in this article should serve as a guideline for future research to develop and adapt methods for shop-floor control in financial service systems. Interviews with 25 experts from the Australian and German financial services industry reveal novel insights into the practice of shop-floor control, suggesting that methods and concepts from manufacturing are only used to a limited extent for shop-floor control. Shop-floor control is mostly used to react quickly to unexpected deviations due to a low usage of forecasts and information systems. Thus, there seems to be improvement potential in the financial services industry in comparison with in the manufacturing industry in terms of shop-floor control. Further research within the production research area should use the empirical insights to test and adapt existing methods and to develop new ones, taking cultural differences into account.
机译：本文介绍了澳大利亚和德国金融服务提供商在不同类型的服务系统中实施车间控制的做法。本文提供的结果应作为未来研究的指南，以开发和调整金融服务系统中车间控制的方法。对来自澳大利亚和德国金融服务业的25位专家的采访揭示了对车间控制实践的新颖见解，表明制造的方法和概念仅在有限的范围内用于车间控制。车间控制通常用于对由于预测和信息系统使用率低而引起的意外偏差做出快速反应。因此，就车间控制而言，与制造业相比，金融服务业似乎有改进的潜力。生产研究领域内的进一步研究应使用经验性见解来测试和适应现有方法并开发新方法，同时考虑到文化差异。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号