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The relationships among functional integration, mass customisation, and firm performance

机译：功能集成，大规模定制和公司绩效之间的关系

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摘要

Previous literature has extensively investigated the impact of supply chain integration on mass customisation and plant performance, but little research has been conducted to examine the impact of functional integration within the focal firm on mass customisation and plant performance. This article seeks to demonstrate this impact theoretically and empirically. Organisational information processing theory and the resource-based view of the firm are used to relate functional integration, mass customisation, and plant performance. Structural equation modelling is applied to analyse a conceptual model with survey data collected from 266 manufacturing plants. The results indicate that functional integration has a significant positive impact on mass customisation and operational performance. Mass customisation partially mediates functional integration's impact on operational performance. Results also indicate that mass customisation's impact on customer satisfaction is not direct. Rather, the relationship is fully mediated by operational performance. Managerial implications of these research findings are discussed.
机译：先前的文献已经广泛研究了供应链整合对大规模定制和工厂绩效的影响，但是很少进行研究来研究焦点企业内部的功能整合对大规模定制和工厂绩效的影响。本文旨在从理论和经验上证明这种影响。组织信息处理理论和公司基于资源的观点用于关联功能集成，大规模定制和工厂绩效。应用结构方程建模来分析概念模型，并使用从266个制造工厂收集的调查数据。结果表明，功能集成对批量定制和运营绩效具有重大的积极影响。大规模定制部分调解了功能集成对运营绩效的影响。结果还表明，大规模定制对客户满意度的影响不是直接的。相反，这种关系完全由运营绩效来调节。讨论了这些研究结果的管理意义。

著录项

  • 来源
    《International Journal of Production Research》 |2012年第4期|p.677-690|共14页
  • 作者

    Gensheng (Jason) Liu; Rachna Shah; Roger G. Schroeder;

  • 作者单位

    Department of Marketing and Supply Chain Management, Fogelman College of Business and Economics, University of Memphis, 326 Fogelman Admin. Bldg., Memphis, TN 38152, USA;

    Operations and Management Science Department, Carlson School of Management, University of Minnesota, 321 19th Avenue South Ste. 3-150, Minneapolis, MN 55455, USA;

    Operations and Management Science Department, Carlson School of Management, University of Minnesota, 321 19th Avenue South Ste. 3-150, Minneapolis, MN 55455, USA;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    mass customisation; empirical study;

    机译：大规模定制;实证研究;

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