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首页> 外文期刊>International Journal of Production Research >The direct and contingency effects of supplier coordination and customer coordination on quality and flexibility performance
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The direct and contingency effects of supplier coordination and customer coordination on quality and flexibility performance

机译：供应商协调和客户协调对质量和灵活性绩效的直接和偶然性影响

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摘要

In today's highly competitive environment, a goal-oriented supply chain needs coordination to manage the interdependent activities of supply chain partners. The role of coordination mechanisms is critical in achieving supply chain performance. We thus suggest that supplier coordination and customer coordination influence performance, operationalised in this paper under two dimensions, e.g., quality and flexibility. Moreover, drawing on contingency theory, we suggest that the relationships are contingent upon factors such as firm size and clockspeed. Using empirical data collected from 197 production/operations managers of Chinese manufacturing firms, a regression analysis approach is employed to test the theoretical framework. The results provide support for the four direct and positive relationships between each coordination mechanism studied and quality and flexibility performance. The interaction between supplier coordination and size was directly and positively related to quality performance (large size effect). However, the interaction between customer coordination and size was directly and negatively related to flexibility performance (small size effect). The interaction between supplier coordination and clockspeed was directly and positively related to only flexibility performance. Implications for managers and academics and suggestions for future research are offered.
机译：在当今竞争激烈的环境中，面向目标的供应链需要进行协调以管理供应链合作伙伴相互依存的活动。协调机制的作用对于实现供应链绩效至关重要。因此，我们建议供应商协调和客户协调会影响绩效，本文在两个方面（例如质量和灵活性）对其进行了操作。此外，根据权变理论，我们建议这种关系取决于企业规模和时钟速度等因素。利用从197家中国制造企业的生产/运营经理那里收集的经验数据，采用回归分析方法来检验理论框架。结果为所研究的每种协调机制与质量和灵活性绩效之间的四个直接和积极关系提供了支持。供应商协调与规模之间的相互作用与质量绩效（大尺寸效应）直接且成正比。但是，客户协调与规模之间的互动与灵活性绩效（小规模效应）直接相关，并与之负相关。供应商协调与时钟速度之间的相互作用仅与灵活性性能直接相关，并与之成正比。提供了对管理人员和学者的启示以及对未来研究的建议。

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