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首页> 外文期刊>International Journal of Production Research >The link between vendor certification and growth in IT outsourcing: a tale of two stories
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The link between vendor certification and growth in IT outsourcing: a tale of two stories

机译：供应商认证与外包增长之间的联系：两个故事的故事

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摘要

There has been a great deal of ambiguity and complexity in the relationship between vendor certification and vendor growth in the outsourcing context. In this study, the authors build a competitive mediation model, where they examine both the direct and the indirect effects of vendor certification on vendor growth. Using a combination of primary data (i.e. survey) and secondary data from a sample of 120 IT vendors in India, they find that vendor certification directly helps with vendor growth but it hurts vendor innovation and therefore indirectly hinders vendor growth. They further explore the moderating role of the number of major clients. Results demonstrate that an increase in the number of major clients does not moderate the positive relationship between certification and growth; however, it weakens the negative relationship between certification and innovation. Therefore, a large client base seems to attenuate the dark side of certification in organisational innovation activities.
机译：在外包背景下的供应商认证和供应商增长之间存在大量歧义和复杂性。在这项研究中，作者构建了一个竞争的调解模型，在那里他们研究了供应商认证对供应商增长的直接和间接影响。使用来自印度的120个IT供应商的样本的主要数据（I.调查）和二级数据，他们发现供应商认证直接有助于供应商的增长，但它伤害了供应商的创新，因此间接阻碍供应商的增长。他们进一步探索了主要客户数量的努力作用。结果表明，主要客户数量增加不适中认证和增长之间的积极关系;但是，它削弱了认证与创新之间的负面关系。因此，大型客户群似乎在组织创新活动中衰减了认证的黑暗面。

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